Zhuosheng Dry pays attention to the pre-sales and after-sales service of customers, provides satisfactory solutions for users, high-quality products and perfect after-sales. It is the promise of Zhuosheng Dry to win the satisfaction of every customer.
Optimized design : We communicate patiently with users, understand the actual needs of users, and provide users with the best design solutions.
Accessories long-term protection : We guarantee to provide users with at least 10 years of spare parts service, avoiding the parts of equipment Aging causes equipment to be idle...
Equipment upgrade : We fully consider the new needs of users in the process of enterprise development, energy saving, etc. We provide you with new transformation plan, saving your money...
Operation training service : When the equipment is delivered, we provide comprehensive training for equipment use, maintenance and simple maintenance for your employees, and provide written documents to avoid the flow of equipment caused by employee turnover...
Incoming material testing service : We have a complete material testing center. Welcome new and old customers to provide various materials on-site samples...

Zhuosheng drying service process:
1. Pre-sales: 
establish customer files, get in touch with customers, introduce the technology and equipment of the factory, understand customer needs, recommend corresponding equipment Implement sample materials and related technical preparations and improve technical parameters.
2, in the sale:
provide user-related drawings, technical information, coordinate the installation and construction of user equipment, to inform users of the production speed, production quality. Ensure that user engineering progress is synchronized with equipment manufacturing. Handle emergencies and maintain good communication with users.
3, after-sale:
1 send personnel to the user to guide the installation, responsible for commissioning until delivery.
2 Responsible for the operation of the relevant personnel of the user, maintenance skills training.
3 Provide spare parts for long-term high quality and good price.
4 The equipment has a shelf life of one year. In the one year after acceptance, the equipment is damaged due to the quality of the equipment itself. It is responsible for free maintenance. If the fault is caused by improper operation, the cost is charged and 48 hours of service maintenance is implemented. You must answer the user's question within 24 hours. If you can't solve it on the phone, you will be rushed to the user's site to solve the problem within the next 24 hours.
4, the basic flow chart of the service